It finally dawned on me that what really upset me about the broken TV was dealing with customer service people either on the phone or thru the “chat” feature online, not face to face.

I longed to call Joe’s Appliance and have a serviceman with the store logo embroidered on his shirt come and fix the problem.

That was not to be in this time of large corporations, 800 numbers, confusing lingo, etc.

I repackaged the TV and returned it to Costco.

To their credit, the return was pretty easy. They confirmed that the serial numbers matched, issued a refund and I was good to go.

I was hesitant to buy another TV fearing that it too might be defective

I took a chance and within a short while my new TV was operational.

I don’t understand all of the “smart” features but at least I can tune into yoga and other exercise programs.

The previous TV was almost ten years old when it expired.

Crossing my fingers for this one to last ten years.

For now, a happy ending.