TV drama 2.0

It finally dawned on me that what really upset me about the broken TV was dealing with customer service people either on the phone or thru the “chat” feature online, not face to face.

I longed to call Joe’s Appliance and have a serviceman with the store logo embroidered on his shirt come and fix the problem.

That was not to be in this time of large corporations, 800 numbers, confusing lingo, etc.

I repackaged the TV and returned it to Costco.

To their credit, the return was pretty easy. They confirmed that the serial numbers matched, issued a refund and I was good to go.

I was hesitant to buy another TV fearing that it too might be defective

I took a chance and within a short while my new TV was operational.

I don’t understand all of the “smart” features but at least I can tune into yoga and other exercise programs.

The previous TV was almost ten years old when it expired.

Crossing my fingers for this one to last ten years.

For now, a happy ending.

9 thoughts on “TV drama 2.0”

  7. Good your new telly is up and running, just don’t let it run too fast you may not catch it and after all you went through you don’t want to chase a run away TV. I know you are thinking what the hell but it is a smart TV and they can do weird things and can be hard to understand at times, they can even make their owner feel stupid but the owner is not stupid the smart TV is just being difficult…………..lol

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